Privacy Policy

1. Data Collection
We collect only the information necessary to provide and manage access to our services. This includes:

• Email address

• Roblox username

• VRChat username (if applicable)

• IP address (for security and anti-abuse purposes)

• Basic usage statistics (e.g., number of pulls, request patterns)

2. How We Use Your Data
Your information is used exclusively for:

• Providing and managing the GigdiPullers service

• Account verification and access

• Customer support and issue resolution

• Detecting abuse, enforcing rules, and improving service stability

We do not use your data for advertising or unrelated analytics.

3. Data Sharing
We do not sell, trade, or share your personal information with third parties.
We may disclose data only if required by law, such as in response to valid legal requests from authorities.

4. Data Security
Your information is stored on secure servers using encryption and access control. We take reasonable and appropriate security measures to protect your data from unauthorized access or misuse.

However, no system can be 100% secure. By using our service, you acknowledge and accept this risk.

5. User Communication
If you have questions or need help, you can reach us via:

• Our official Discord server

• The contact form on our shop website

We aim to respond to all legitimate requests promptly.

6. Data Retention
We retain your information only as long as necessary to operate the service, enforce rules, and meet legal obligations. Inactive accounts may be purged after extended inactivity.

7. Your Rights (Access, Deletion, and Control)
Depending on your jurisdiction (e.g., EU/UK under GDPR or California under CCPA), you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of processing

• Request a copy of your data in a portable format

To exercise these rights, contact us via our Discord or website contact form, and we will verify your identity before fulfilling your request.

8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. Continued use of the service after updates implies acceptance of the revised terms.